Shipping Info

United States | 2-4 Days

Worldwide | 7-10 Days

Please note that we require 1 business days on average to fulfill your order before dispatching it. Rest assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, the estimated delivery time is 2 - 10 Business Days. Please consider any holidays that may impact delivery times.

Pre-Order Items (Including The Rock Stepper)

The Rock Stepper is currently available on pre-order due to high demand.

Estimated dispatch time: 3–5 weeks from the date your order is placed.

Once your order ships, you will receive a confirmation email with tracking details. During the pre-order period, tracking information will not appear until your item has officially been dispatched.

By placing a pre-order, you are securing your spot in the current production queue. Canceling your order may result in a longer wait time for future batches.

At LhanelFit, we celebrate the act of discovery. We work with small vendors from all over the world to share their products, some of our products are shipped directly from our vendors overseas. Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.

For pre-ordered or back-ordered items:

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after.

Tracking your order:

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit the link provided in your tracking email. If you are unsure of your Tracking ID please refer back to your email. Please allow 2 to 4 business days for the tracking information to show.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address.

Please contact us immediately at support@lhanel.co if you believe you have provided an incorrect shipping address.

Returns:

Please refer to our Return Policy for further information on how to make a return.